The Life and Achievements of Rick Smith

Rick Smith is a well-known businessman and entrepreneur who is responsible for the creation of the SECURUS Technology company. He is currently the CEO of the company, in which he was appointed in July of 2008. A lot of people believe that he is the best person for the position of CEO because of his continuous efforts, drive, experience, and focus. Through his efforts, the company has grown to where it is now. Follow Rick at

Rick Smith has an extensive background in business, which makes his skillset exceptional. He has knowledge in areas of business like information technology, finance, business development, telecommunications, marketing, operations and a lot more. People look up to him not only because of his impressive track record but because of the passion he has for his work.

In his early years, Rick Smith took up his education at the Rochester Institute of Technology, where he earned his associate’s degree. after his partner’s degree, he took up a Bachelor’s Degree in Engineering at the University of New York, located in Buffalo. But he was not satisfied with the level of education that he has received, so he went to the Rochester University to earn an MBA degree from the Simon School.

Shortly after completing his studies, Rick Smith first started his career with Crossing Global of North America Inc. While he was working with the company, he was assigned the Chief Information Officer and the Controller. Aside from that, he was also the President for Frontier Information Technologies, the Director of Business Development, The Plant Network Operations Director, The Vice President for Midwest Telephone Operations, and finally the Vice President for the Financial Management.

After holding all of those positions for the different companies he worked for, he then decided to take up a job offer at the Eschelon Telecom Inc. as the company’s Chief Financial Officer from 1998 to the year 2000. A few years after, he was promoted to the CEO starting from the year 2000 to 2003. Under his management, he was able to increase revenue for the company from $30 Million to a massive $350 million. He stayed with the company until the year 2007, until finally; Securus Technologies hired him as their CEO and president in June of 2008.

Learn more:

Throughout his career, Rick Smith has managed to contribute a lot towards the growth of the company. At present, one of the company’s biggest competitors is the Global Tel Link Company, but Rick Smith Securus has overall a larger range of services and products to offer customers. Aside from that, the company also has its own call center which performs 600% better as compared to their current competitor. The company has also managed to come up with its own VOIP service, which is currently the largest calling platform.

Securus Technologies Is a Great Form of Communication For Inmates and Visitors

Securus Technologies isn’t your ordinary type of communications platform. It’s one that’s enabling both inmates and their visitors, whether they are their friends, relatives, significant others, co-workers, or colleagues, to communicate with one another in as convenient of a manner as possible, which is through video conferencing in which the visitor(s) do not even have to leave their home. The visitor can simply utilize Securus Technologies to communicate with the inmate who is in confinement from their home at a scheduled appointment time that is most convenient for them.


Securus Technologies has been recognized as being quite a useful tool for solving crimes and law enforcement officials are capable of utilizing any of the conversations that occur within its lines of communications for investigative proceedings in court. Due to their capabilities of utilizing Securus Technologies for conducting investigations as necessary, inmates and their visitors are encouraged to avoid speaking about and engaging in activities that are considered to be illegal.


The customer care services of Securus Technologies are able to assist with any issues that you may be having or any questions that you may have. It is highly recommended for you to ask them questions, as they are trained to provide you with the guidance and assistance that you may be needing to begin your visitation sessions. By contacting a customer service representative of Securus Technologies, you can ask them about what facilities their lines of communications are available in. Every correctional facility is not using this form of communication just yet. Contacting the customer service representatives should provide you with the assistance that you need to begin your visitation session. The communication system offers a communication line that is absolutely safe and secure. The only parties that may have access to the conversations that take place are the inmates themselves, visitors, law enforcement agencies, and courts should investigations need to be conducted.


The Benefits of Securus technologies in Improving Security

Securus technologies, a leading security consulting firm, has received several plaudits for its achievements. Some of the most notable awards include the BBB and the Stevie Awards. The BBB recognized Securus for its integrity, honesty, and full disclosure in its policies. Stevie recognized the contribution of Securus Technologies in improving the security in terms of monitoring the prisoners and unearthing critical information from the prisoner’s phone calls. The following are some of the reasons why Securus Technologies was feted:


  • Call center

The development of a world-class call center that has over 1200 employees. This call center responds to all sorts of emergencies in the shortest time possible. These employees receive the requisite training to deal with a broad range of the customers’ requirements.


  • Witness protection

Witness protection initiatives have also raised the bar in the administration of justice. Whether suspects are incarcerated in a prison of through house arrest, they are prohibited from contacting the witnesses. Securus technologies can monitor every prisoner and get more information from the Emails or phone calls. As such, Securus technologies can make it easier for the law enforcement agencies to prosecute the criminals, reduce the crimes, and administer justice.


  • Video visitation

Today, most jails are looking to eliminate the customary visitations and enforce the communication via the screen through Skype and other platforms. Securus technologies has already set up these systems in several jails in the united states. Considering that most jails are struggling with the quality of video and voice, the state-of-the-art IT systems at Securus Technologies give this company a competitive edge.


  • Video conferencing

Video conferencing is a great way to ensure that the entire family can communicate with their incarcerated loved ones from the comfort of their homes. This technology has also helped to improve the security. Since these tapes can be stored in the archives for retrieval later, the law enforcement agency can use them to get pertinent clues to support the investigations.